Menu
These terms and conditions (“Terms and Conditions of Sale”) apply to all transactions for the sale of merchandise carried out through this website. Please read these entire Terms and Conditions of Sale carefully before making any transaction. We reserve the right to make changes to these Terms and Conditions of Sale at any time without prior notice, and it is your responsibility to re-read these Terms and Conditions of Sale before submitting each purchase order. Any modified terms will be effective from the date they are posted on this website.
This Internet site is owned by ClimaTech, which operates commercially under the name “airefrio.com”,
and its main business address is:
Commercial Registry:
Alejandro Fernández Rodríguez
CIF: 77451719-R
Calle Vigo, 75. Estepona (Málaga) 29680
Orders can be placed by telephone using the number: 917518193, by e-mail to: info@climatech-solutions.com, or from the online catalog at www.airefrio.com
Orders placed through the website imply acceptance of these Terms and Conditions of Sale, the rest of the methods imply the creation of a budget where the specific Terms and Conditions of Sale are reflected, which also imply acceptance by the customer. In addition to being subject to review, exceptionally there may be a variation in the prices presented by the manufacturers of the products, due to modifications according to market variations and due to variations in raw materials, updating of catalogs or lack of stock. /availability. In this case, the consumer and user are recognized the right to terminate the contract if the final price is higher than that initially stipulated. An order for a product priced at €0 will never be processed, considering this a typographical error. Nor will orders with installation services be accepted for geographical locations other than those indicated on the website as covered. The conditions under which an order can be canceled occur in a minimum percentage and occasionally, however, if you want to confirm your order before placing it, you can do so by phone or email before carrying it out.
Office hours: Mornings: 9:00 a.m. to 7:00 p.m., Monday to Friday
The prices of all airefrio.com products are published on the Web. The prices published in the web catalog show the itemized price, net without VAT and with VAT included. Always when placing an order, the final price shown includes VAT.
Airefrio.com customers can choose, at their convenience, as a payment method for their purchases, any of the following:
To do this, you must fill out the “Payment with Credit Card” form that can be requested by Paypal or through the Banco Sabadell gateway from our website.
For purchases of products in the catalog you can choose this option, but it is necessary that the Airefrio.com Financing Department first contact the customer to provide the corresponding number for security reasons.
Pay for your purchase in convenient installments (variable cost of fee depending on the amount of the order, before making the payment you will have access to a simulation of the costs and legal conditions of Cetelem). Financing approval is carried out completely online, without time-consuming forms, papers or procedures on the part of the client. Financing is offered by Cetelem. Available for shipments in Spain. Subject to Cetelem approval. In the product sheet of each product on the website you can check the amount to be financed, total amount owed, TIN, APR, formalization fee, as well as the amount of the installments, in the same way in the shopping cart before making any type of payment. payment, you will access the Cetelem platform, where you can purchase all the conditions of the financing contract.
We can make it easier for you to request financing within the indicated terms through CaixaBank, without charging monthly interest but with an opening fee based on the desired duration. Request your financed purchase and we will contact you to provide you with the official specific conditions. Always before formalizing any order you will have a simulation of conditions in the shopping cart itself.
All shipments are free to the Spanish Peninsula.
All shipments will be delivered at street level unless you contract a specified and available service other than free delivery. The price will be shown in advance in the shopping cart before making the purchase if said service is available in your geographic area.
Shipments to the Balearic Islands will be calculated automatically before completing the order by entering your zip code.
Please note that, due to external factors, although we guarantee delivery, situations beyond our control could occur that could delay your order, situations such as weather factors, traffic and so on.
IMPORTANT: BEFORE SIGNING FOR RECEIPT OF THE GOODS, CHECK THE CONDITION OF THE GOODS. IF YOU APPEAR EXTERNAL DAMAGE, REJECT THE GOODS, INDICATING THE REASON (PRODUCT DAMAGED, BAD CONDITION OR OTHER REASON). IN ORDER TO BE COVERED FOR THE DAMAGE TO THE GOODS, IT IS MANDATORY TO ACT IN THIS WAY BY NOTIFYING US IN WRITING WITHIN A PERIOD OF NO MORE THAN 24 HOURS AFTER RECEIPT.
If the package has internal damage, but the packaging does not have external damage, this damage must be covered by the product warranty according to the regulations, and it is not necessary to report it within a period of 24 hours, but it requires verification by the manufacturer to assess damage to the equipment and assess the origin of said damage.
LAW 15/2009 ON THE CONTRACT FOR LAND TRANSPORTATION OF GOODS (LCTT) establishes that any reservation to the carrier must be indicated in writing at the time of delivery (art. 60.1), so it is mandatory to indicate or point out any damages that occur in the packaging to be covered by warranty and insurance, excluding ClimaTech from any liability if the recipient of the merchandise does not act as indicated.
– You may exercise your right to withdraw from the purchase within a maximum period of FOURTEEN CALENDAR DAYS from the delivery of the product, without the need to justify your decision to return the product, and without any penalty for the exercise of this right. If the merchandise is returned in perfect condition and the state does not refund 100% of the price, the consumer will respond to the decrease in the value of the goods. The customer will be responsible for the return shipping costs.
– If you exercise your right of withdrawal, we recommend informing us by telephone of your intention to return in addition to:
Alejandro Férnandez Rodríguez CIF 77451719-R
Calle Vigo, 75. Estepona (Málaga) 29680
– In case of withdrawal, if ClimaTech did not perform the installation service, the products once installed do not allow a refund of the price of the disassembly and collection service of fluorinated gases. Disassembly must be carried out based on current regulations regarding mandatory qualification. The consumer will respond to the decrease in the value of the goods. Only if the product and the installation have been carried out by ClimaTech will the warranty cover the product and the installation service, so in the event of non-compliance the price will be refunded for both.
In the event of a defective product, the product will be repaired or replaced, the price reduced or the contract of sale of the product terminated, the procedures for which will be free of charge for the consumer and user. If you receive a product damaged by transport, it is advisable to contact us within the first 24 hours to be able to claim the incident from the transport company. The seller is responsible for any lack of conformity that appears within a period of 2 years from delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it. The customer is recommended to check the integrity of all the components of the order and verify that everything they owe is included in the products included within a period of 24 hours, to be able to claim against the transport insurance included free of charge for you in the shipment. Those order cancellations that imply a return to the customer will have a maximum period of 14 days for administrative procedures, although we try to ensure that the period is not longer than 7 days. Using the same payment method used by the consumer for the initial transaction, unless the consumer has expressly provided otherwise and as long as the consumer does not incur any expenses as a result of the refund, however, if the consumer is the returns the goods, you can withhold the refund depending on which of the following conditions is met first: – Until you receive the goods or – Until the consumer presents proof of return of the goods such as proof from the transport company.
Official claim form: Download and fill out correctly. Also available in our offices.
– Factory products: 2 years warranty, except natural disaster and improper handling. Some manufacturers have a broader and more specific warranty.
– Installations carried out by ClimaTech 2 years warranty.
The seller is responsible for any lack of conformity that appears within a period of two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
2-year installation guarantees if it has been carried out by ClimaTech. No warranty is included on existing pre-installations carried out by third parties. Make sure that the equipment is in an accessible place when the technical team arrives for inspection, repair, etc.
Complete pre-installation is understood to be the existence of the refrigeration line necessary for the installation, as well as the electrical interconnection lines between the exterior and interior machine, the electrical power line from the electrical panel of the home, office or premises to the unit. exterior with its corresponding automatic, and drains.
Shipments are normally made through a transport company for shipments to the Spanish peninsula. The delivery time is 24/72 hours for orders received on working days before 4 p.m., and after confirmation of payment for the supply and receipt of the mandatory legal documentation ANNEX A in the corresponding case, it will be confirmed to the customer the exact delivery time on each order. However, airefrio.com declines all responsibility for delays in the delivery of packages due to force majeure included in the Civil Code in its article 1105. All expenses related to local taxes or customs or any other type in the country recipient are at the customer’s expense.
All deliveries will be made at the street door, and transportation will not be responsible for uploading the merchandise to any home, home, office, etc. If you have needs in this regard you should contact us, in certain cases we can offer an additional service with a cost for delivery inside your home or company. In any case, the service is offered according to the home address in the shopping cart before formalizing the purchase if it is available with its published price.
The shipment of the products will always be made after confirmation of their payment, taking into account the value date indicated by the corresponding banking entities.
In the same way, the installation deadlines will be specified and a more specific deadline will be agreed upon in each of the installations according to demand.
Any difference or cancellation of these General Conditions of Sale will be subject to the jurisdiction of the courts of the user’s domicile, taking into account that the expenses derived from judicial procedures, if any, will be borne by the offender.
Likewise, airefrio.com reserves the right to terminate the current General Conditions of Sale, totally or partially, on a general or particular basis if the following circumstances arise:
A/ Violations by the client of any of the stipulations of this agreement.
B/ If they request suspension of payments, declaration of insolvency or bankruptcy for any reason.
C/ Due to non-compliance with payment obligations.
At airefrio.com we care about the confidentiality of your data, which is why we are committed to maintaining the privacy of the data provided, which is only used to contact you and always directly. Your data is not provided to any third party, company or entity.
Likewise, you have the right to access, rectification and cancellation of your data by letter, fax or e-mail addressed to our commercial department: info@climatech-solutions.com
You also have the option to unsubscribe or unsubscribe from our email database at any time.
WE COMPLY WITH THE ORGANIC DATA PROTECTION LAW AND WE ARE REGISTERED WITH THE SPANISH DATA PROTECTION AGENCY.
You can request proof of registration in the general registry of the Spanish data protection agency via email.
ClimaTech STATEMENT ABOUT THE PURCHASE OF EQUIPMENT WITH FLUORINATED GASES
By these purchase conditions, ClimaTech declares that it has informed the buyer that in the purchase of equipment that is not hermetically sealed and loaded with fluorinated gases, it is the obligation that the installation of this equipment be carried out by a company authorized with certified personnel for its installation in accordance with Royal Decree 2115/2017, of February 17, and the Regulation of the (EU) 517/2014, on fluorinated greenhouse gases, as well as its obligation to submit the declaration within a period of one year. accreditation of compliance with this legal requirement.
You can download the legal documentation of the new obligations in the marketing of air conditioning equipment along with the annexes that must be completed. If the download link does not work for you, you can request a copy from us via email at info@climatech-solutions.com
The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile.
Our entity is a member of Confianza Online (non-profit Association), registered in the National Registry of Associations Group 1, Section 1, These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as an affiliated entity and under the terms of the Code of Ethics, users may go to our online page for the alternative resolution of possible disputes.
If these refer to electronic transactions with consumers, or to data protection when they are related to this area, the claims will be resolved by the Online Trust Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims relate to digital advertising, or data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.
We also remind you that you can access the European Union’s online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
ClimaTech is a company authorized by the Ministry of Industry, Commerce and Tourism as an authorized company for the installation and maintenance of thermal installations in buildings. Likewise, ClimaTech has the certificate of installation, maintenance or repair company of refrigeration systems for any load of fluorinated refrigerants.
NOTE:
The order confirmation copy will be automatically sent to the client to the email address provided by the client, with a copy to info@climatech-solutions.com, this document will be stored in the electronic mailbox itself and will not be accessible by third parties or publicly, except legal requirement
The documentation type Annex A and B will be stored in digital copy (if applicable) and physical copy in the ClimaTech offices, with the client having to keep a copy of the same, not being accessible by third parties or publicly, unless legally required.
In the event that ClimaTech is entrusted with the professional installation service, the client will receive a physical paper copy of the work report of the operations carried out. ClimaTech retains a copy of the same, not being accessible by third parties or publicly, unless required by law.
603 86 37 61
From Monday to Friday
Lun - Vie 09:00 - 19:00
Need help ?
Climatech Solution
Calle Mariana Pineda. Bloque 14, local 4, Estepona. C.P.29688
Links of interest
All rights reserved 2024 ©